1. Introduction

At Volta Mobiles, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.us.voltamobiles.com, purchase products, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information when you use our website:

• Personal Information: When you make a purchase or create an account, we collect personal details such as your name, email address, shipping address, phone number, and payment information.
• Payment Information: All payment transactions are processed securely through third-party providers, and we do not store any payment card details.
• Usage Data: We may collect non-personal information about how you interact with our website, such as IP addresses, browser types, device information, and pages you visit.

3. How We Use Your Information

We use your information for the following purposes:

• To process your orders: To complete and manage your purchases, including payments, shipping, and returns.
• To improve our website: To analyze user behavior and enhance our website’s functionality and user experience.
• To send communications: We may send you emails regarding your orders, new products, promotions, and other updates related to Volta Mobiles. You can opt out of marketing emails at any time by following the unsubscribe instructions in the emails.
• To comply with legal obligations: We may need to use your data to comply with legal requirements, such as tax reporting and fraud prevention.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted third parties in the following situations:

• Service Providers: We may share your information with third-party service providers (such as payment processors, shipping companies, and email marketing platforms) to fulfill orders, improve our services, and assist with marketing communications.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from government authorities.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. Cookies are small data files that are placed on your device when you visit our site. These cookies help us:

• Remember your preferences.
• Analyze website traffic.
• Improve the functionality of our site.

You can manage or disable cookies in your browser settings, but please note that some features of our website may not function properly without them.

6. Data Security

We take the security of your personal information seriously and employ various measures to protect it. This includes using encryption technologies and secure payment gateways. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

As a resident of the United States, you have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if any information is inaccurate.
• Deletion: You can request that we delete your personal information, subject to any legal obligations we may have.
• Opt-out of Marketing: You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in the email.

To exercise your rights, please contact us at us@voltamobiles.com.

8. California Consumer Privacy Act (CCPA)

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to request information about the personal data we have collected about you.
• The right to request the deletion of your personal data (subject to exceptions).
• The right to opt out of the sale of your personal data (if applicable).

To exercise your CCPA rights, please contact us at us@voltamobiles.com.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will post the new version on our website and update the "Last Updated" date at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Volta Mobiles
Email: us@voltamobiles.com